Last Updated: May 11, 2026
Nairobi Office Hub (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (nairobiofficehub.com) and purchase our premium office furniture.
Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways when you interact with our website. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the site or when you place an order.
- Payment Information: Because we operate strictly on a “Cash on Delivery” and “M-Pesa on Delivery/Pickup” model, we do not collect, process, or store credit card numbers or bank account details on our website. We will only collect the M-Pesa transaction confirmation details or cash receipts necessary to fulfill and verify your order at the time of delivery.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Fulfill and manage purchases, orders, payments, and other transactions related to the site.
- Deliver your office furniture to the correct Kenyan address.
- Communicate with you regarding your order status, delivery times, and customer service inquiries.
- Resolve disputes and troubleshoot problems.
- Improve our website layout, product offerings, and overall customer experience.
3. Disclosure of Your Information
We highly value your privacy and do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, specifically delivery drivers, couriers, and logistics partners required to transport your furniture to your location.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
4. Tracking Technologies (Cookies)
We use cookies and similar tracking technologies to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site (such as keeping items in your shopping cart).
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights
You have the right at any time to:
- Review or change the information in your account.
- Terminate your account.
- Request that we delete your personal data from our systems (subject to certain legal exceptions required for tax and transaction records).
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Nairobi Office Hub Red Commercial Complex (Opp. Ramtons) Mombasa Road Nairobi, 00100, Kenya Phone: +254 792 957097 Email: nairobiofficehub@gmail.com