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Shipping information
Shipping & delivery details
Processing times
Most in-stock items are processed within 1–3 business days. For made-to-order or bulk orders, we’ll confirm an estimated lead time after checkout.
Delivery regions
We deliver across Nairobi and to towns and cities throughout Kenya. If your location is remote or has access limits, our team will coordinate the best drop-off option.
Costs & tracking
Delivery fees are confirmed during checkout or when we share your quotation, based on item size and destination. When available, we’ll send tracking or a delivery confirmation once your order is dispatched.
For eligibility and timelines, please review our Refund and Returns Policy.