Orders are processed within 0-2 business days, and delivery takes between 0-4 business days countrywide.

We accept returns and exchanges for new items within 14 days of delivery. A 15% restocking fee applies to items returned without original packaging.

Please contact us immediately at 0792957097 or nairobiofficehub@gmail.com if you need to change your address. We can update this as long as your order has not yet been dispatched from our warehouse.

Once your order is processed, we will email you with an update. For local deliveries within Nairobi, our team will call you directly at the number provided to schedule your exact delivery time.

You can reach us via phone at 0792957097, email at nairobiofficehub@gmail.com, or by visiting our showroom at the Red Commercial Complex along Mombasa Road.

Call our customer support team at 0792957097 as soon as possible. If the order has already left our facility at Red Commercial Complex, we will do our best to reroute it, though additional delivery fees may apply.

We currently offer delivery exclusively within Nairobi County and countrywide across Kenya.

In most cases, yes. However, large corporate orders or a mix of heavy desks and chairs may be split into multiple deliveries to ensure everything arrives safely. We will notify you if your order requires multiple shipments.